Complaint Process

  • Receive Complaint (Public or Staff Generated)
  • Verification of Complaint
  • If violation exists, create case package and begin investigation.
  • Identify/notify the responsible party and establish time line for resolution.
  • If resolved, case is closed.
  • If not resolved, issue citation or allot for more time to correct violation(s).
If you wish to submit a complaint, please contact James Samson  You can email the form to or mail it to:

City of St. Marys 
Code Compliance
418 Osborne Street
St. Marys, GA 31558